Ee Team Leader Client Services Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline deliver exceptional service experiences while contributing to a collaborative team environment. If you're Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective Provide policyholders with technical support on the client systems. Follow up with policyholders on outstanding
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Manager Cape Town
ExlCape Town Region
with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe Co-ordinate the company BBBEE process Help develop EE reporting and monitoring tool Support project management Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Track and monitor identified measures to improve EE Participate in BBBEE communication meetings Government with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe
Bbbee Manager
ExlCape Town Region
with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe Co-ordinate the company BBBEE process Help develop EE reporting and monitoring tool Support project management Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Track and monitor identified measures to improve EE Participate in BBBEE communication meetings Government with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe
Senior Executive-mis
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
Senior Executive
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Senior Executive Cape Town
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
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