In Service Training At Eskom Jobs in South Africa
Senior Training Manager
Exl
Cape Town Region
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
share this job on whatsappSenior Training Manager Cape Town
ExlCape Town Region
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Workplace Services (sysmon)
ExlCape Town Region
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
Us Customer Service Pipeline
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
Executives - Us Customer Service NEW
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
It Service Delivery Manager Cape Town
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Senior Executive NEW
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Senior Executive Cape Town NEW
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Assistant Manager
ExlCape Town Region
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
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