Quality Assurance Specialist Skills Coach Jobs in South Africa
Assistant Manager - Recruitment Compliance Specialist
Exl
Cape Town Region
communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper communication QUALIFICATIONS Good computer navigation skills Typing speed of 30 Words per Minute with 95% Accuracy systems and applications Ability to produce high quality outcomes in a highly productive environment. Ability written and oral communication skills Strong critical thinking skills and attention to detail Experience communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper
share this job on whatsappAssistant Manager
ExlCape Town Region
related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance performance to external stakeholders • Daily coaching and interaction with frontline staff to address concerns KPIS on target • Attrition within threshold • Quality and accuracy of reports • Efficiency and effectiveness SLTs • Initiate project to improve performance • Coaching frontline staff • Identifying and developing successors Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications like
Assistant Manager Cape Town
ExlCape Town Region
related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance performance to external stakeholders • Daily coaching and interaction with frontline staff to address concerns KPIS on target • Attrition within threshold • Quality and accuracy of reports • Efficiency and effectiveness SLTs • Initiate project to improve performance • Coaching frontline staff • Identifying and developing successors Communicate the story behind each metric Technical Skills • Skilled with the use of MS Office applications like
Lead Assistant Manager
ExlCape Town Region
related to SLAs Coordination with Operations, Quality and Training Team Interact and report performance performance to external stakeholders Daily coaching and interaction with frontline staff to address concerns and KPIS on target Attrition within threshold Quality and accuracy of reports Efficiency and effectiveness the SLTs Initiate project to improve performance Coaching frontline staff Identifying and developing successors Communicate the story behind each numbers Technical Skills Skilled with the use of MS Office applications like
Assistant Manager Cape Town
ExlCape Town Region
related to SLAs Coordination with Operations, Quality and Training Team Interact and report performance performance to external stakeholders Daily coaching and interaction with frontline staff to address concerns and KPIS on target Attrition within threshold Quality and accuracy of reports Efficiency and effectiveness the SLTs Initiate project to improve performance Coaching frontline staff Identifying and developing successors Communicate the story behind each numbers Technical Skills Skilled with the use of MS Office applications like
Assistant Manager Cape Town
ExlCape Town Region
customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met controls and efficiency Providing motivation, coaching and feedback to team members to enable them to relationships - Required Demonstrated reasoning skills - Required Strong ability to communicate at all a changing work environment - Required Computer skills, including MS Word, Outlook, Share Point, etc. escalations etc. with excellent verbal communication skills - Required ABOUT US EXL is the indispensable partner
Assistant Manager
ExlCape Town Region
customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met controls and efficiency Providing motivation, coaching and feedback to team members to enable them to relationships - Required Demonstrated reasoning skills - Required Strong ability to communicate at all a changing work environment - Required Computer skills, including MS Word, Outlook, Share Point, etc. escalations etc. with excellent verbal communication skills - Required ABOUT US EXL is the indispensable partner
Operations Manager
ExlCape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Good Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Good Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People
Operations Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Good Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Good Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People
Senior Executive
ExlCape Town Region
programs. The primary interactions would include coaching and mentoring of the associates attending the methods, techniques, and/or sources of information Skills /Ability to: Assess process-training needs. Deliver programs. The primary interactions would include coaching and mentoring of the associates attending the methods, techniques, and/or sources of information Skills /Ability to: Assess process-training needs. Deliver
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