Retail Customer Service Person Jobs in South Africa
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Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
Workplace Services (sysmon)
ExlCape Town Region
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
It Service Delivery Manager Cape Town NEW
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Cape Town
ExlCape Town Region
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development packages Constant technical/procedural contact person during the entire duration of the project Support
Crm - Platforms
ExlCape Town Region
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development packages Constant technical/procedural contact person during the entire duration of the project Support
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
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