Call Centre Bank Jobs in Western Cape
Executive Cape Town
Exl
Cape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
share this job on whatsappExecutives|sa Cape Town C40
ExlCape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Assistant Manager Cape Town
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Assistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Assistant Manager Cape Town
ExlCape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Lead Assistant Manager
ExlCape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Cape Town
ExlCape Town Region
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Us Customer Service Pipeline
ExlCape Town Region
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Assistant Manager - Operations
ExlCape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Assistant Manager
ExlCape Town Region
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
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