DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project evidence reports according to request by internal or external auditors. Process change requests driven by compliance/audit of security and compliance teams. • Guide external consultants on support cases & projects while ensuring
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project evidence reports according to request by internal or external auditors. Process change requests driven by compliance/audit of security and compliance teams. • Guide external consultants on support cases & projects while ensuring
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Transformation Policy and implement internally through consultation and training across the business Support development relationships with relevant stakeholders, internally and externally Track Company's BBBEEE contributions and ensure Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Participate and drive discussions with internal and external stakeholders about progress in implementing the documentation Conduct validation/Audits Support with external audits (Factual Findings) Co-ordinate DTIC visits
Transformation Policy and implement internally through consultation and training across the business Support development relationships with relevant stakeholders, internally and externally Track Company's BBBEEE contributions and ensure Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current Participate and drive discussions with internal and external stakeholders about progress in implementing the documentation Conduct validation/Audits Support with external audits (Factual Findings) Co-ordinate DTIC visits
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve down procedures & meet all internal & external compliance for the functional area. Overall, all QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional