JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel
Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS