cycle, including; talent development, performance management, leadership development, employee engagement skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining Matric Bachelor's degree or HR related certification Minimum of 5 years of HR experience, ideally in BPO industry (but not essential) 3 years' experience as a HR business partner Healthcare Industry knowledge / on reports analysis, Attrition and Retention Management Engagement. Strong attention to detail. Flexible
cycle, including; talent development, performance management, leadership development, employee engagement skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining Matric Bachelor's degree or HR related certification Minimum of 5 years of HR experience, ideally in BPO industry (but not essential) 3 years experience as a HR business partner Insurance Industry knowledge / experience cycle, including; talent development, performance management, leadership development, employee engagement
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure
hands-on experience of migrating processes Program Management experience of a small to medium size engagement hands-on experience of migrating processes Program Management experience of a small to medium size engagement
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS