managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience
Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service