It Executive Enterprise Systems Jobs in Western Cape
Exl
Executives- Insurance
Exl
Cape Town Region
policyholders with technical support on the client systems. Follow up with policyholders on outstanding items policyholders with technical support on the client systems. Follow up with policyholders on outstanding items
share this job on whatsappSenior Executive
ExlCape Town Region
JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
Executive Insurance Cape Town
ExlCape Town Region
policyholders with technical support on the client systems. Follow up with policyholders on outstanding items policyholders with technical support on the client systems. Follow up with policyholders on outstanding items
Senior Executive-mis
ExlCape Town Region
Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project Requirements Graduate in any stream Exposure to quality systems (ISO, COPC, etc) preferred Work Experience Requirements Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project
Senior Executive Cape Town
ExlCape Town Region
Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project Requirements Graduate in any stream Exposure to quality systems (ISO, COPC, etc) preferred Work Experience Requirements Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project
Executives - Us Customer Service
ExlCape Town Region
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
Executive Cape Town
ExlCape Town Region
queries, making required negotiations, updating the system, taking required action and escalation handling queries, making required negotiations, updating the system, taking required action and escalation handling
Senior Executive - Real Time Analyst
ExlCape Town Region
data, and create custom reports. Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives point of contact for any escalations, outages, system issues, or any other production-impacting situations data, and create custom reports. Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives
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