escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key, with of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality work independently with minimal supervision Minimum 6 months tenure as a A2 in EXL • Minimum appraisal rating the last 3 months • No Written Warnings in the last 6 months • Must have Insurance Experience Competencies handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality work independently with minimal supervision Minimum 6 months tenure as a A2 in EXL • Minimum appraisal rating the last 3 months • No Written Warnings in the last 6 months • Must have Insurance Experience Competencies handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to
specified by the process Should not be on PDP within 6 months from date of NOD Should have not received a past 12 months Minimum of 4.0 rating in the last 6 months (Goal and Competency) Minimum of B2 HEAP Category specified by the process Should not be on PDP within 6 months from date of NOD Should have not received a past 12 months Minimum of 4.0 rating in the last 6 months (Goal and Competency) Minimum of B2 HEAP Category
specified by the process Should not be on PDP within 6 months from date of NOD Should have not received a past 12 months Minimum of 4.0 rating in the last 6 months (Goal and Competency) Minimum of B2 HEAP Category specified by the process Should not be on PDP within 6 months from date of NOD Should have not received a past 12 months Minimum of 4.0 rating in the last 6 months (Goal and Competency) Minimum of B2 HEAP Category
QUALIFICATIONS Work Experience Requirements: Minimum 6 - 10 years in managing IT Asset Management of large QUALIFICATIONS Work Experience Requirements: Minimum 6 - 10 years in managing IT Asset Management of large
QUALIFICATIONS Work Experience Requirements: Minimum 6 - 10 years in managing IT Asset Management of large QUALIFICATIONS Work Experience Requirements: Minimum 6 - 10 years in managing IT Asset Management of large
- Required Strong ability to communicate at all levels with clarity and precision, both written and verbal of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience
- Required Strong ability to communicate at all levels with clarity and precision, both written and verbal of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience