JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Minimum of 6 - 12 months of training experience in BPO / Utilities industry. Prior exposure to training Minimum of 6 - 12 months of training experience in BPO / Utilities industry. Prior exposure to training
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
experience with at least 2 years of relevant in BPO / ITES industry Minimum 5 year in the current role/assignment experience with at least 2 years of relevant in BPO / ITES industry Minimum 5 year in the current role/assignment
experience with at least 2 years of relevant in BPO / ITES industry Minimum 5 year in the current role/assignment experience with at least 2 years of relevant in BPO / ITES industry Minimum 5 year in the current role/assignment
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
Minimum of 6 - 12 months of training experience in BPO / Utilities industry. Prior exposure to training Minimum of 6 - 12 months of training experience in BPO / Utilities industry. Prior exposure to training
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives breaks and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives