Pre-Sales, Sales, Retention, Service & Carrier Management Services). Focus on selling to, selling development of Comsol within SA. Ensure that all current services are in contract. Develop a call plan per customer Ensure Customers leverage the automation and self-service capabilities within SNOW. Through a defined process concerned (Channel, Customer, Comsol delivery and service teams and yourself). Focus on progressing opportunities Resilience Persuasiveness Negotiating skills Customer service orientation Business acumen Action orientation