T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of action
essential, preferably with a completed Marketing internship or 1-2 years' experience • Short course in Digital essential, preferably with a completed Marketing internship or 1-2 years' experience • Short course in Digital
essential, preferably with a completed Marketing internship or 1-2 years' experience • Short course in Digital essential, preferably with a completed Marketing internship or 1-2 years' experience • Short course in Digital
basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
satisfaction Special tasks optional for experienced agents (e.g. Social media support, reputation management
satisfaction Special tasks optional for experienced agents (e.g. Social media support, reputation management