campaigns, SMS and emails. · Analysing books and assist with the development and implementation of collection and attending meetings. · Assist with handling and resolving queries. · Assist with managing staff members performance and identifying coaching or training needs. · Assist with quality assessments of calls and administrative members in the call centre. · Assist with reports and assessments. · Assist with ad hoc managerial functions
campaigns, SMS and emails. · Analysing books and assist with the development and implementation of collection and attending meetings. · Assist with handling and resolving queries. · Assist with managing staff members performance and identifying coaching or training needs. · Assist with quality assessments of calls and administrative members in the call centre. · Assist with reports and assessments. · Assist with ad hoc managerial functions
updating and making notes on various systems. - Assist with request & reporting on an administrative
updating and making notes on various systems. - Assist with request & reporting on an administrative