client requires the services of a Refrigeration Technician to lead and supervise the maintenance and servicing and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call with in-house technicians and sub-contractors Logging and managing tickets on in-house system to ensure efficient to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call with in-house technicians and sub-contractors Logging and managing tickets on in-house system to ensure efficient to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
high-quality customer service experience and an efficient system for service and maintenance. Key performance areas: targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, schedule technician, process paperwork and close out tickets. Ensure all tickets on the in-house system, is
high-quality customer service experience and an efficient system for service and maintenance. Key performance areas: targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, schedule technician, process paperwork and close out tickets. Ensure all tickets on the in-house system, is
administration: Maintain and promote paperless online system Respond to queries Ad Hoc duties when needed Perform