assistance to customers via phone and email Investigate and resolve complex technical issues Log faults
to ensure network reliability and performance Investigate and troubleshoot network incidents and outages
service providers and third parties Assist in investigating and resolving technical issues Collaborate with
service providers and third parties Assist in investigating and resolving technical issues Collaborate with
assistance to customers via phone and email Investigate and resolve complex technical issues Log faults
to ensure network reliability and performance Investigate and troubleshoot network incidents and outages