seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
role is shift-based, including night shifts - supporting network infrastructure (24/7 function). Responsibilities: cross-functional teams, including Junior Support Engineers, Senior Support Engineers, Principal Engineers, Management Management and Administration to address network issues Role Requirements: Minimum required certifications:
role is shift-based, including night shifts - supporting network infrastructure (24/7 function). Responsibilities: cross-functional teams, including Junior Support Engineers, Senior Support Engineers, Principal Engineers, Management Management and Administration to address network issues Role Requirements: Minimum required certifications:
overseeing daily standup meetings, performing administrative duties and maintaining accurate minutes of Role Requirements: Previous experience in an administrative capacity Exceptional communication skills Proven
overseeing daily standup meetings, performing administrative duties and maintaining accurate minutes of Role Requirements: Previous experience in an administrative capacity Exceptional communication skills Proven
technical escalation point, providing guidance and support to resolve complex technical issues and internal
technical escalation point, providing guidance and support to resolve complex technical issues and internal