Customer Retention Strategist, you'll play a pivotal role in shaping and executing strategies to keep our personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively experience in a commercial role, with a focus on retention strategies and sales management. At least 3 years of
Customer Retention Strategist, you'll play a pivotal role in shaping and executing strategies to keep our personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively experience in a commercial role, with a focus on retention strategies and sales management. At least 3 years of
creating and maintaining automated test scripts. This role is critical in ensuring the quality and reliability
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
incident report Incident reports Environment management (e.g. QA snapshots)