documentation to present to the clearing agent Co-ordinate customs clearance procedures and shipments Calculate shipments Liaise with shipping lines Liaise with agents regarding packing and shipping documents Assist as well as external sales viewing and costing Customer service and correspondence Weekly follow ups Opening visits Completion of tender requests Marketing calls International operations Accruals and tonnage reports (minimum code 8) Previous Operations, Sales and Customer service experience PC literacy A geographical
documentation to present to the clearing agent Co-ordinate customs clearance procedures and shipments Calculate shipments Liaise with shipping lines Liaise with agents regarding packing and shipping documents Assist as well as external sales viewing and costing Customer service and correspondence Weekly follow ups Opening visits Completion of tender requests Marketing calls International operations Accruals and tonnage reports (minimum code 8) Previous Operations, Sales and Customer service experience PC literacy A geographical
agreements. Conduct thorough market analysis, utilizing customer data and sales metrics to forecast future sales including sales, marketing, product development, and customer service, to ensure cohesive strategy execution accounts and devise effective solutions to enhance customer satisfaction and retention. Oversee contracts efficiencies across the customer base, optimizing margin through strategic customer and product mix enhancements strategies and manage financial aspects. Ensure agents achieve excellence in 4P execution in-store. Monitor
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
business – old and new customers, convert dormant customer to active customers. Penetrate all targeted client base. Overcome objections of prospective customers. Emphasize product features and benefits, quote Generate and develop new customer accounts to increase revenue, by cold calling. Ensure follow up by passing passing leads to the Manager with calls to action, dates, complete profile information, sources, etc. the company in a positive manner. Actively manage call schedule to adequately cover assigned territory
business – old and new customers, convert dormant customer to active customers. Penetrate all targeted client base. Overcome objections of prospective customers. Emphasize product features and benefits, quote Generate and develop new customer accounts to increase revenue, by cold calling. Ensure follow up by passing passing leads to the Manager with calls to action, dates, complete profile information, sources, etc. the company in a positive manner. Actively manage call schedule to adequately cover assigned territory
scanning, emailing of documents. Answering phone calls and message taking. Invoicing / credit notes / delivery delivery notes. Updating and maintaining customer's accounts details. Coordinating with the dispatch dispatch department and couriers. Dealing with customer complaints, account queries and overdue accounts. Liaise
scanning, emailing of documents. Answering phone calls and message taking. Invoicing / credit notes / delivery delivery notes. Updating and maintaining customer's accounts details. Coordinating with the dispatch dispatch department and couriers. Dealing with customer complaints, account queries and overdue accounts. Liaise
The ideal candidate will be passionate about customer service, eager to learn, and ready to take on clients through various methods, including cold calling, networking, and research. Build and maintain strong ensure a seamless customer experience and achieve company goals. Provide excellent customer service by addressing
The ideal candidate will be passionate about customer service, eager to learn, and ready to take on clients through various methods, including cold calling, networking, and research. Build and maintain strong ensure a seamless customer experience and achieve company goals. Provide excellent customer service by addressing