troubleshoot, debug, and advise on system errors or architecture issues; Produce technical documentation and Knowledge in the design and construction of system architectures that enable well-integrated transactional and
diagnosing and resolving hardware, software, and network issues; Install, configure, and maintain hardware environment; Strong knowledge of hardware, software, and networking concepts; Excellent troubleshooting and problem-solving
diagnosing and resolving hardware, software, and network issues; Install, configure, and maintain hardware environment; Strong knowledge of hardware, software, and networking concepts; Excellent troubleshooting and problem-solving
technical issues related to hardware, software, networks, and other IT systems; Escalate unresolved issues applications, operating systems (Windows, macOS,), and networking concepts; Familiarity with help desk software customer-centric mindset; Certifications such as CompTIA A, Network, or Microsoft Certified Desktop Support Technician
reference; Requirements: Good understanding of networking, systems, voice, and business applications; Industry
professional publications; maintaining personal networks; participating in professional organisations.