improve the content that is used to train new trainees and develop our existing people's capabilities self-develop. Work closely with Client groups and key account personnel to ensure that training materials for
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic Managers for all the accounts to implement training plan. Operates as an account manager for the call Work closely with Gradbay managers from various accounts to ensure smooth transition of agents and help
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic Managers for all the accounts to implement training plan. Operates as an account manager for the call Work closely with Gradbay managers from various accounts to ensure smooth transition of agents and help
of the occupants who work in them. FOS's are accountable for soft and hard services to make sure the surrounding without supervision Demonstrate Teamwork and Accountability Project management Demonstrate Computer literate
of the occupants who work in them. FOS's are accountable for soft and hard services to make sure the surrounding without supervision Demonstrate Teamwork and Accountability Project management Demonstrate Computer literate
performance of Operations Managers within the account to ensure delivery of overall targets and business
performance of Senior Ops Managers within the account to ensure delivery of overall targets and business
a high performing team while defining clear accountability and expectations Experience with one or multiple