Careerbox is hiring customer service agents for a UK campaign. Successful candidates will help customers customers by providing the best services and offering solutions to customer's queries. · Excellent listening providing excellent customer service is to be friendly · Know your product or service and respond in a timely Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission · Nightshift
exceptional services to our clients worldwide. We provide innovative solutions in IT and shared services, and eager to gain hands-on experience in IT and shared services? We are offering a 24-month internship opportunity enhance your skills and knowledge in IT and shared services Benefits: Hands-on experience in a dynamic and interest in IT, shared services, and technology-driven solutions. Shared Services – qualifications should
responsible for making sure that buildings and their services meet the needs of the occupants who work in them them. FOS's are accountable for soft and hard services to make sure the surrounding environment is in benchmarks Management of all relevant service providers and Service Level Agreements and suppliers Provide management of machinery, plant, equipment, fire services and electrical reticulation Weekly inspections & budget maintenance of Repairs & Soft Services for their respective Portfolios The ability to
responsible for making sure that buildings and their services meet the needs of the occupants who work in them them. FOS's are accountable for soft and hard services to make sure the surrounding environment is in benchmarks Management of all relevant service providers and Service Level Agreements and suppliers Provide management of machinery, plant, equipment, fire services and electrical reticulation Weekly inspections & budget maintenance of Repairs & Soft Services for their respective Portfolios The ability to
management of all aspects of the campaigns to ensure service delivery against client performance standards. rhythm and investigate deviations. Review daily service levels, customer experience, quality, and compliance improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement area. Identify and highlight opportunities for service and process improvements to Head of Operations weekly basis to address operational issues and service delivery. Daily tactical client interactions Collate
management of all aspects of the operations to ensure service delivery against client performance standards. rhythm and investigate deviations. Review daily service levels, customer experience, quality, and compliance area. Identify and highlight opportunities for service and process improvements. Analyse and research optimisation and improvements. Engage with client on service delivery improvement opportunities. Build internal with Client to review performance and formulate service improvement plans and address operational issues
and design Understanding of application hosting services and 3rd party solutions Ability to identify and
Work with stakeholders including the Executive, Service, Data and Design teams to assist with data-related
support activities to identify gaps in customer service/communication skills/product process knowledge