level of understanding of current products and services. Ensure that monthly targets are met Ensure that responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
level of understanding of current products and services. Ensure that monthly targets are met Ensure that responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
coming through for their vehicle's repairs and servicing. Listen to customers' account of issues and symptoms customers for services rendered Handle and resolve customer complaints regarding services Maintain customer and enter data into computer databases Schedule service and repair appointments by also managing the online inspections on vehicles being booked in. Promote Services- by promoting sales for the workshop. Handling complaints. Providing customers with great customer service and helping them with their vehicles issues and
Prepare sales reports, analyzing sales data and generating sales forecasts or performance reports for the sales management team Idenifying new trends, patterns Extracting data needed by management Repsonding to data-related queries and analysing data to identify trends Producing reports and charts,
coming through for their vehicle's repairs and servicing. Listen to customers' account of issues and symptoms customers for services rendered Handle and resolve customer complaints regarding services Maintain customer and enter data into computer databases Schedule service and repair appointments by also managing the online inspections on vehicles being booked in. Promote Services- by promoting sales for the workshop. Handling complaints. Providing customers with great customer service and helping them with their vehicles issues and
through prospecting, cold calling, quantifying and closing deals. Promote the services and products High administrative
through prospecting, cold calling, quantifying and closing deals. Promote the services and products High administrative
assessment by credit. Matric 1 to 2 years Financial Services / Home Loans Administration experience Previous
assessment by credit. Matric 1 to 2 years Financial Services / Home Loans Administration experience Previous
to be authorized to the service provider, and the correct appointment of service providers to the claims