in a relevant field (e.g., Computer Science, Statistics, Data Science) Strong analytical and problem-solving ETL frameworks) Knowledge of statistics and experience using statistical packages for analyzing datasets
operations of the Contact Centre. Daily & Monthly statistics Recording of Daily LOA’S Recording of Daily Document Document Submissions Reporting of Daily Statistics required by the CC Manager Target Tracker reporting
based on industry research, internal reports and statistics. ● Recommend, implement and monitor both medium
management Managing day-to-day activities, analysing statistics, reading and writing projects reports on a regular