24/7 basis Capturing all network incidents on the Fault Management System Reporting, handing over and similar experience Must have knowledge of incident management and problem management, network Management
in departmental projects• Provide support Incident Management Problem Management. Network Management processes
Transmission / IP Networks environment Knowledge: Incident Management Problem Management. Network Management processes
Knowledge:
auditing requirements, control procedures and incident management procedures) Communicate with end users and
review the CCTV recording) and report incidents to the manager – Assist in the day-to-day operations
transactional data) OEM incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET:
understanding vulnerabilities, and responding to incidents. Data Management and Backup: Experience with data storage
technical issues relating to security incidents.
transactional data) OEM incident report Incident reports Environment management (e.g. QA snapshots)