telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies policies. Train and onboard new employees. Perform quality checks and where applicable execute remedial actions Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
We are looking for certified Trainers and Content Developers to join our retail training team. Experience training to store personnel. Trainers must have a valid Driver's license. Trainer, Retail, POS, Facilitator
for their future success. How you'll role As a trainer you will be responsible for providing training sector. At least 2 years' work experience as a trainer Strong presentation skills and experience training
industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference production standards in terms of quantity and quality
production standards in terms of quantity and quality Liaise with employers and service providers Attend Meet production standards for both quantity and quality, demonstrating excellent administrative skills promptly Upskilling of the junior assessors Assisting with Junior assessors overrides and approvals within industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
We are looking for certified Trainers and Content Developers to join our retail training team. Experience training to store personnel. Trainers must have a valid Driver's license. Trainer, Retail, POS, Facilitator
for their future success. How you'll role As a trainer you will be responsible for providing training sector. At least 2 years' work experience as a trainer Strong presentation skills and experience training