Call Centre Quality Assessor Or Trainer Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency efficiency and customer satisfaction Performance and Quality Assurance Ability to work in a fast-paced environment contact centres Proven ability to work independently and efficiently manage a contact centre 7 years
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at customer queries accurately.
- Ensure that quality standards are met.
- Familiarize oneself
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries and an understanding ethical conduct.
- Quality orientation
KNOWLEDGE, SKILLS
Skills Trainer
Midrand
10 000 Monthly
Qualifications:
- Matric
- Entry level trainer with Min 1 years experience in training fast food standard operating procedures
- Consistent quality and service delivery
- Facilitate employee
Skills Trainer
Objective PersonnelMidrand
Skills Trainer required by recognised fast food Franchise Qualifications: Matric Entry level trainer with adherence to standard operating procedures Consistent quality and service delivery Facilitate employee training
Trainer It Midrand
Gijima HoldingsMidrand
recruiting for an experienced and qualified Technical Trainer in the field of Artificial Intelligence Software knowledgeable and passionate Computer Technician Trainer to join our team. The successful candidate will required Accreditation: Must be accredited as an assessor and moderator by the MICT SETA RESPONSIBILITIES:
Skills Trainer Midrand
Objective PersonnelMidrand
Skills Trainer required by recognised fast food Franchise Qualifications: Matric Entry level trainer with adherence to standard operating procedures Consistent quality and service delivery Facilitate employee training
Technical Trainer (it - Computer Technician)
Midrand
knowledgeable and passionate Computer Technician Trainer to join our team. The successful candidate will (MCDST)
Technical Trainer (it - Cyber Security Analysts)
Midrand
looking for a dedicated and knowledgeable Technical Trainer to join our team as a Cyber Security Analysts Facilitator
Technical Trainer (it - Data Science Practitioner)
Midrand
looking for a dedicated and knowledgeable Technical Trainer to join our team as a Data Science Practitioner
Technical Trainer (it - Ai Software Development)
Midrand
knowledgeable and passionate Computer Technician Trainer to join our team. The successful candidate will required
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