Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
Summary
The Customer Service Manager is responsible for attending to the necessary ge NPS score for the company
Qualifications p>Five to seven years experience in customer relations/customer service environment in the Telecommunication
resolving queries with sales staff, branches, customers, OEMs and service partners (including site visits)
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings of doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings ways of doing things. About the Role: As a German Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings of doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings ways of doing things. About the Role: As a German Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
various selection processes of candidates Sales/Customer service skills High level of computer literacy
We are looking for sales agent individual who is willing to grow in the sales environment,You need to be self motivated and have a student mentality.
The Requirements: