process begins Track and update incidents via the activity history entries Responsible for escalation for ensuring that activity history updates within Call management system records the activities taken during
Sandton Reporting to: Project Manager To oversee the activity of the quality assurance department and staff on the quality on all sites. Align the quality activities and personnel to further the project objectives organize, lead, control and develop subordinates’ activities, set goals and objectives for the team, monitor
by being an authentic and confident self-leader Actively participate in required training and education