escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South and efficient professional end-to-end customer services and related processes. Maintain and enhance client financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund
Present and promote full range of products and services Manage negotiations and articulate updated account
Present and promote full range of products and services Manage negotiations and articulate updated account
Zealand, and South Africa. Providing transportation services through a network of over 3500 agents worldwide
Zealand, and South Africa. Providing transportation services through a network of over 3500 agents worldwide