incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
compliance with legal guidelines. You will conduct training, investigate incidents, and provide recommendations compliance documentation. Training and Education: Develop and deliver safety training programs for employees implement emergency response plans. Conduct drills and training sessions to ensure readiness in case of emergencies
completion · Ensure training of all new staff & upskilling of operators via on-the-job training · Follow and
contactable. Experience with staff management and training essential. Duties will include waiter management
strong customer relations, staff management and training skills. Salary R 24 – 28K gross. Only serious
professionally in a supportive virtual environment. Training will be provided. Minimum Requirements: Completed
clearly marked Assist with back shopping Assist in training of new staff Provide friendly, helpful and courteous
department’s day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations
stores/ buyers would be advantageous Duties: Use trained sales techniques to present, promote, and sell