Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison and placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful closure. Adherence to call lifecycle processes and procedures. Ensure the phone is always answered timeously times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
per day Be able to handle a very busy inbox and phone Well-spoken (English & Afrikaans), Excellent Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
per day Be able to handle a very busy inbox and phone Well-spoken (English & Afrikaans), Excellent Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
and office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined state. Ensure the user is issued with a reference number for every incident logged. Responsible for the Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective
over-achieving targets Strong phone presence and experience in cold calling Proficient with corporate productivity through inbound lead follow-up and outbound cold calls, emails and client connects Understand customer
right character traits and are ready to hit the phones with unwavering confidence and hold genuine care experience in B2B sales Experience in outbound sales calling A high level of integrity and strong commitment decision makers Excellent communication skills via phone and written correspondence Ability to hold intelligent intelligent and engaging conversations over the phone and email is a must Ability to identify and understand
cutting-edge technologies and tools. Reference Number for this position is DB59125 which is a Permanent ability. Contact Dewald on dewaldbe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities