Making outbound calls to request/clarify information, keeping accurate file notes of calls received and literate and organised. You will have the ability to multi-task and to work under pressure at times, producing
evaluating data, defining target audiences, crafting multi-channel initiatives, engaging with stakeholders characteristics and behaviors. · Craft and implement paid multi-channel initiatives to surpass campaign objectives
and effectively answering telephone calls and transferring calls to the area/person concerned ·Performing
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
Duties ● Manage two people on reception ● Ensure no calls are dropped and that every client gets a friendly