Reference: JHB001009-DS-1 Role: IT Desktop Support Technician - Onsite Location: Claremont, Cape Town (Windows 7, 8.1, and 10). Support and troubleshoot desktops, laptops, printers, networked copiers, and basic alignment with SLAs. Required: 2-3 years' experience Desktop support A, N and ideally an MCSE (advantageous)
resolve hardware and software issues involving desktops, laptops, printers, mobile devices, and other other IT equipment. - Maintain and configure desktop operating systems, software applications, and peripheral (Required) - Proficiency in troubleshooting Windows Desktop, Server, Microsoft Office, and various business
travel to site when on standby Ability to support desktop, laptops, printers, networking(wired and wireless)
and monitor networks and servers, troubleshoot desktop computers and printers and provide general support and meeting user expectations. Experience with desktop computers and printer support Basic knowledge of IT environment. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified:
Responsibilities: Desktop repairs – Hardware troubleshooting & repairs to desktop systems. Accurately
certification) Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Administrator Expert 3 years of extensive experience in desktop, cloud, and network infrastructure support Familiarity
basic technical issues. Familiarity with remote desktop applications and help desk software Excellent problem-solving
internet-related incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional
phone and face-to-face Highly proficient with desktop applications such as Adobe Acrobat Professional
phone and face-to-face Highly proficient with desktop applications such as Adobe Acrobat Professional