Job Description:
As a Financial Services Network Consultant, your primary duties will involve professional appointments within the financial services industry. You will be responsible for building networking opportunities within the financial services sector.
with helpful solutions, delivering a high-quality service
to the build industry, requires the full-time services of an ECSA registered Mechanical Engineer for Provide Mechanical Wet consulting engineering services to the building industry. Concept Design, Detail Years experience in Wet services consulting engineering in Building services industry Own transport, Driven, self-motivated, with a passion for client services and solution finding NOTE: Only RSA citizens or
performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration:
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
e, SQL Server
Conduct physical stock takes as required. Customer Service Assist Customers in the most professional and effective customer service-related best practice in conjunction with the company practice and service providers providers. Ensure that the walk-in customer service offered is of the highest standard. Assist with the escalated affecting customer service. Minimum Requirements Matric Sales or Customer Service Certificate Minimum in the telecoms industry. Cellular product and service knowledge is preferable. Note: this position is
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus