Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
team as a Regional Sales Manager for Coatings Services, where you'll drive growth and manage key client environment, shaping the future of our coatings services. Responsibilities Lead and manage a high-performing growth objectives. Oversee customer relationships, ensuring exceptional service and addressing any concerns business opportunities. Manage customer allocations and ensure efficient customer segmentation. Collaborate Collaborate with the Technical department to resolve customer and technical issues. Ensure adherence to company
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
repeat business through creating customer confidence, capturing customer data, and building brand loyalty and fulfill customer orders, inform customers of promotions. Provide a high level of customer experience experience by answering customer questions and making recommendations based on customer needs and demonstrating including opening and closing registers. Check customer IDs to ensure they meet the minimum age requirements including protocols for safety, sanitation, customer service, and security including cash handling, locked
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
through social media. Approach companies via cold calling, emailing, and other approved sales strategies
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
delivering high-quality solutions that meet our customers' needs. DUTIES AND RESPONSIBILITIES Development to use Scrum practices and values to delight customers. Guide the team on how to get the most of our
Plan and ensuring delivered systems; process; services and solutions are aligned Identify training courses Level: 2 – 4 years' experience in Banking/Financial services environment