Standard Bank Call Centre Jobs in Centurion, Gauteng
- Centurion (18)
- South Africa (8)
- Smartops Ltd (6)
- Network Contracting Solutions (3)
- Asie Personnel (2)
- Liyema Consulting (2)
- Mcm Management Solutions (2)
- Road Accident Fund (2)
- South African Mint Ltd (2)
- People Dimension (1)
- Ssg Consulting (1)
- Syntell Ltd. (1)
Contract
- Last 7 days (12)
- Last 3 days (3)
Junior Quality Assurance/quality Control Agent Market Related
Smartops Ltd
South Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback with company policies, procedures, and quality standards. Identify and document areas for improvement in Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement. Participate sessions to ensure consistency in evaluation standards across the team. Stay updated on industry best
share this job on whatsappQuality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback with company policies, procedures, and quality standards. Identify and document areas for improvement in Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement. Participate sessions to ensure consistency in evaluation standards across the team. Stay updated on industry best
Customer Support Supervisor Centurion
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support maximise their performance, meet the required standards, and continuously develop their capabilities and effective customer care procedures, policies, standards, and best practices. Scheduling resources to meet actively manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support maximise their performance, meet the required standards, and continuously develop their capabilities and effective customer care procedures, policies, standards, and best practices. Scheduling resources to meet actively manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company
Senior Officer: Corporate Social Responsibility
Road Accident FundCenturion
Volunteerism Plan according to approved CSR framework and standard operating procedures. Key Performance Areas Coordinate funding criteria. Implement initiative according to standard operating procedure. Identify projects to be funded activities. Conduct call for proposals briefing session to shortlisted NPO's. Develop CSR call for proposals
Senior Officer Centurion
Road Accident FundCenturion
Volunteerism Plan according to approved CSR framework and standard operating procedures. Key Performance Areas Coordinate funding criteria. Implement initiative according to standard operating procedure. Identify projects to be funded activities. Conduct call for proposals briefing session to shortlisted NPO's. Develop CSR call for proposals
Receptionist - Telecomms R7 000 - R10 000.00 Ctc P/m
Mcm Management SolutionsCenturion
R7 000 - R10 000.00 CTC p/m Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
Receptionist Centurion
Mcm Management SolutionsCenturion
R7 000 - R10 000.00 CTC p/m Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
Project Specialist Centurion
Ssg ConsultingCenturion
requirements of attendees (Responsibility of Corporate Centre risk department ); and Conduct/facilitate training
Customer Support Agent Centurion
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service containment measures are practiced. Comply with standard operating procedures. Ensure compliance with company
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