ideal candidate will have a strong background in desktop support, device management, and user experience manage a team of IT professionals responsible for desktop support, device management, and end-user services environment, including desktops, laptops, mobile devices, and virtual desktop infrastructure (VDI). •Define enforce standard operating procedures (SOPs) for desktop support, incident management, and service delivery experience in IT with a focus on end-user computing, desktop support, or device management. •Proven experience
troubleshooting on desktop computers, printers, and other related peripherals. The Desktop Support Technician Troubleshooting skills Networking, Server, CCTV, DVR, VOIP Desktop Computers and Printer Support skills Experience
crucial for desktop support roles.
Technical s
fundamentals: TCP/IP, DHCP, DNS.
applications and specialized software on Servers and Desktops. Installation and configuration of standard applications software from time-to-time on both Servers and Desktops. Monitoring of Server Hardware & Software
create & manage user access app) End User desktop support (Computers, hardware, software (Operating