We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies client/organizational objectives within the Service Centre for the specific team being led. Participate in Diploma or Equivalent Experience 5-8 Years Service Centre Team Leader Experience Knowledge of People management
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability:
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability:
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete