Quality Assurance Call Centre Jobs in Johannesburg
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Contract
- Last 7 days (74)
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Call Centre Agent Johannesburg
Ambledown Financial Services
South Africa
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
share this job on whatsappCall Centre Supervisor Johannesburg
TalentcruSouth Africa
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies policies. Train and onboard new employees. Perform quality checks and where applicable execute remedial actions Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
Call Centre Supervisor (telecommunications)
Johannesburg
Negotiable telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
Call Centre Agent (temp) Market Related
Ambledown Financial ServicesSouth Africa
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Call Coordinator Midrand NEW
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Network Operations Centre Manager Johannesburg
ApmcJohannesburg
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Sassa - Team Coach
Randburg
Negotiable
Contact Centre Team Coach
Based
voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
through different forms
Qa Lead Johannesburg North
Datonomy SolutionsSouth Africa
R65k - 85k per month Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies automation standards and procedures Data Quality Assurance Data Science Java Development with J2EE and/or
Administrator
Treadzone LtdCentral Johannesburg
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
Application Manager Midrand
Liyema ConsultingMidrand
you'll lead test planning, execution, and quality assurance for innovative IT solutions. Collaborate with global teams, manage testing roles, and ensure high-quality deliverables. Ideal candidates have over 5 years Experience in test planning and strategies - Quality assurance methodologies - Coordinating all testing roles RESPONSIBILITIES: - Participating in the preparation of quality assessments, reports, and metrics, formulating of high-quality deliverables for clients - Applying standards and specialist quality assurance expertise
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