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Quest Call Centre Inbound Jobs in Johannesburg

Jobs 1-10 of 64

Call Centre Supervisor Johannesburg

 TalentcruSouth Africa

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound) Overall focus on team morale and Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,


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Call Centre Supervisor (telecommunications)

Johannesburg  Negotiable

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound).

  • National Senior Certificate/Grade Equivalent Experience
  • 5-8 Years Service Centre Team Leader Experience
  • Knowledge of People of Performance evaluation procedures
  • Call Centre technical and systems knowledge
  • Interlock


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Call Coordinator Midrand

 DatacentrixMidrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and


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Network Operations Centre Manager Johannesburg

 ApmcJohannesburg

applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations


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Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based >The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent


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  • Administrator

     Treadzone LtdCentral Johannesburg

    Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared


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    Coida Consultant(workmen's Compensation) - 3 Months Contract - Randburg (gauteng) R10 - R12k

     Quest Staffing SolutionsRandburg  R10 - R12K

    beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete


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    Consultant Compensation Randburg

     Quest Staffing SolutionsRandburg  R10 - R12K

    beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete


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    Collections Agent Bryanston

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    Device Collections Agent Market Related.

     AdumoBryanston

    Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional


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    Average Annual Salary

    for Quest Call Centre Inbound jobs in Johannesburg
    R 648,576

    No. of Jobs added in the last week

    for this search.
    15