My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other
Director: Corporate Services will provide strategic leadership, support and advisory services through development that support the delivery of quality corporate services. MINIMUM EDUCATIONAL QUALIFICATIONS AND EXPERIENCE: of senior management experience in the public service Proven experience in strategic planning and policy
Director: Corporate Services will provide strategic leadership, support and advisory services through development that support the delivery of quality corporate services. MINIMUM EDUCATIONAL QUALIFICATIONS AND EXPERIENCE: of senior management experience in the public service Proven experience in strategic planning and policy
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
Industry is seeking a vibrant, hardworking call centre agent.
payment of agents/service providers/etc
- Arranging for deposit of cheques (payments) into agents bank
telephonically and in person
- Liaising with clients/agents from time to time to set up consultations Secretary
members of service providers (sea/airfreight) to discuss. performance and work towards overall service improvement ear in the plant for all TV-3, TX-12 interests. (‘agent” for TV-33x, TX-12x) Interface to the Material Planners Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement ear in the plant for all TV-3, TX-12 interests (‘agent” for TV-33x, TX-12x) 6. Interface to the Material Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement ear in the plant for all TV-3, TX-12 interests (‘agent” for TV-33x, TX-12x) 6. Interface to the Material Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
finances efficiently Manage the extensions of service provider contracts as and when the need arises contract renewals performed Ensure that all goods and services procured are in line with the approved budget procurement processes and tenders for operational services Prepare and coordinate the adjudication documentation Procurement Services Manage and execute daily procurement processes for professional services Ensure all annual procurement plan Ensure that all good and services procured are in line with the approved budget