support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
client's Plants outside of Germany Be the telephone call receipt of IT incidents related to production issues
Monitoring of the IT infrastructure via Microsoft System Centre Operations Manager SCOM. Ensure installation, configuration
customer planning and visits.
Doing cold calls to expand customer base
Arranging and doing
verify accuracy, specifications and budget cost centre Compare suppliers' invoices with bids/ quotes against