year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
reslution of Production Support calls Interactions through meetings, calls and emails: with central product
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Email Garth on garthze-merge.co.za or alternatively call him on 011 463 3633 to discuss this and other opportunities
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility
experience. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified
solutions for the digitalization of the vehicle, called Type Approval Management (homologation). Our end