information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
CRM system to conduct initial outreach to arrange calls and/or meetings to qualify prospects. Cultivate beyond just the close of sale (i.e. follow up phone calls, emails, face-to-face meetings, etc.) Maintain weekly/monthly weekly/monthly KPIs sales activities (calls, meetings, proposals, contracts, etc.) Maintain and update with senior stakeholders up to and including the C-Suite executives. Proficiency in CRM software (e.g
CRM system to conduct initial outreach to arrange calls and/or meetings to qualify prospects. Cultivate beyond just the close of sale (i.e. follow up phone calls, emails, face-to-face meetings, etc.) Maintain weekly/monthly weekly/monthly KPIs sales activities (calls, meetings, proposals, contracts, etc.) Maintain and update with senior stakeholders up to and including the C-Suite executives. Proficiency in CRM software (e.g
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively