We are looking for Quality Assurance Managers for our leading and well known client in the Telecommunication Gauteng Durban Western Cape Eastern Cape 1. Quality Control Quality inspection during / after Site Completion Plan, Manage and Control the Quality on any given Project. Ensuring Quality Reports reach Sub-Contractors are cleared in a reasonable time frame. Ensure Quality Acceptance Report Document is handed to QM for the week. Quality Inspection Checklist along with Photos. Preparing and Updating of the Quality Control
with offices in Cape Town. The role includes the quality checking (QC) of instructions to ensure all requirements
is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town IF point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience
We are currently recruiting for a Quality Control (YES Programme) to join our dynamic team on a 12-Month materials and product according to the ISO9001 quality system. Assist in maintaining the calibration requirements
with offices in Cape Town. The role includes the quality checking (QC) of instructions to ensure all requirements
is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience
an experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK
Testing using tools like Postman, SOAP UI, and Rest Assured. Mobile Application automation, including Appium Ensure data quality in the test environments. Monitor the test environment status e.g., data quality, scheduled across all engagements and methodologies Ensure quality practices across functional and non-functional of our Continuous Testing and Assurance Practice Running of the quality engineering Community of Practice compilation. Test execution and recording. High quality and accuracy in test automation delivery Test status
experience through First Contact Resolution Call handling quality, including taking ownership of queries, Evaluate customer delight levels through Quality Assurance evaluations as well as Satisfaction Survey Supervisor. Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding
requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)