will include routing of tickets, following up, escalation and closing of tickets after customer agreement
candidates applying - Ensure that all calls and tickets are answered and resolved within the Company SLA check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This is a client-facing
foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous discovery
customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous discovery
Conference Attendance: Number of attendees registered for the conference. Percentage of target attendance achieved achieved. Comparison of actual attendance to previous conferences or industry benchmarks. Speaker Engagement: formats, and overall conference experience. Attendance and participation in networking opportunities promotional campaigns in driving registration and attendance. Social media reach and engagement metrics (e promotional strategies to generate interest and drive attendance for conference sessions. Create compelling content
enquiries, maintaining relations, managing records, attending consultations, developing financial recommendations Liaising with staff and suppliers when necessary Attending to client consultations for new business and service-related