Forwarding / International Courier / Customs Clearing Agent, is seeking the professional service of an OPERATIONS
As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in
by ensuring that the achievement of customer collection targets, essential to the profitability of the times, resolve customer queries and maximize cash collection across the board within credit terms to minimize management of debts and collections – effective, systematic, and prompt follow up of outstanding debt. Debtor on billing queries. Submit credit requests to Collections/Credit Control Manager for approval. Report to Co-ordinate & request authorisation from Collections/Credit Control Manager for suspension of arrear
the collection of outstanding debts, ensuring timely payments from clients and minimizing bad debt risk process, ensuring accurate and timely billing and collections. Client Communication: Maintain regular contact highlighting key metrics such as aging analysis, collection rates, and outstanding balances. Reconciliation: Identify and mitigate potential risks related to debt collection and provide recommendations for improvement
the collection of outstanding debts, ensuring timely payments from clients and minimizing bad debt risk process, ensuring accurate and timely billing and collections. Client Communication: Maintain regular contact highlighting key metrics such as aging analysis, collection rates, and outstanding balances. Reconciliation: Identify and mitigate potential risks related to debt collection and provide recommendations for improvement
the following: Collections of outstanding invoices Identifying and reporting on bad debt Payments to be
the following: Collections of outstanding invoices Identifying and reporting on bad debt Payments to be
representatives regarding outstanding payments and arrange collections as necessary. Regularly review aged accounts accounts receivable (AA) and ensure maximum collections. Reconcile customer receipts daily and ensure accuracy calculations. Follow approved procedures for debt collections and account handover. Reconcile independent regarding outstanding debt. Provide the Financial Manager with a monthly forecast of collections. Forward copy
representatives regarding outstanding payments and arrange collections as necessary. Regularly review aged accounts accounts receivable (AA) and ensure maximum collections. Reconcile customer receipts daily and ensure accuracy calculations. Follow approved procedures for debt collections and account handover. Reconcile independent regarding outstanding debt. Provide the Financial Manager with a monthly forecast of collections. Forward copy
Debtors Controller to ensure the timely collection of outstanding debts and maintain accurate financial records