customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
advantageous. · Proficient at handling both inbound and outbound calls. · Comfortable working on both manual
advantageous. · Proficient at handling both inbound and outbound calls. · Comfortable working on both manual
Alarms) You must be comfortable making dozens of calls per day, working with channel partners, generating sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and
Alarms) You must be comfortable making dozens of calls per day, working with channel partners, generating sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and
appropriateness. The role is performed in a contact centre. Key requirements: Enrolled Nurse with SANC. Minimum accomplish member satisfaction. Deliver an effective call centre service in order to achieve member satisfaction authorised cases. Telephone etiquette, Answering calls in a way that achieves member satisfaction. Verifying your CV to response "at" mvgrecruitment.co.za or call us on 0860 100 684. Supporting documents required:
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Areas, Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
capturing. Assist with a busy national inbound switchboard, and transfer calls to the relevant departments. Process
capturing. Assist with a busy national inbound switchboard, and transfer calls to the relevant departments. Process